Office 365 Compatibility Changes

Posted by Shaun Kamps

Sep 14, 2017 9:29:53 AM


Outlook 2007 desktop email client application will not be able to connect to the Office 365 Exchange mailboxes.



On October 31st, 2017 there will be a change to how authentication functions between the Office 365 Exchange Online and your local machine’s Outlook program.

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Topics: Email, Office 365, Outlook, Exchange Online

6 Tips for Using Outlook

Posted by Theresa Hietpas

Oct 20, 2015 2:00:00 PM

6 Tips for Outlook Email ManagementWindows Outlook

Surveys say U.S. workers spend as much as 6.3 hours checking email every day. About half of that on personal email, and half on business.  If you’re going to spend more than a third of your workday on email, it pays to streamline and manage it as efficiently as possible.

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Topics: Email, Email management, Outlook

6 Ways to Better Manage Emails

Posted by Theresa Hietpas

Aug 11, 2015 9:01:47 AM

email_inboxEmail has become the main form of communication for many companies. But is your Inbox overflowing with emails? Below are 6 basic tips to help manage your Inbox effectively.

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Topics: Email, Email management, How To

Tips to Avoid Email Viruses

Posted by Theresa Hietpas

Jun 5, 2015 2:00:00 PM



An email virus can spread quickly. But knowing some quick tips can help you prevent your computer from becoming infected.

1. Do not open emails that have bad grammar, incomplete sentences or have an anonymous sender address. These are red alerts that should have you thinking twice about clicking any links or opening them.

2. Do not open attachments that are suspicious, unsolicited or are received from an unknown source.

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Topics: Email security, Email, Malware, Virus

Has email communication become a distraction?

Posted by Theresa Hietpas

Feb 6, 2015 9:00:00 AM


Sending emails has become a quick and easy way to communicate with people around us. But now email inboxes are becoming overloaded with all types of messages. Companies treat their inboxes as storage areas, meeting notes, contract agreements and task lists. According to McKinsey Global Institute, people spend 28% of their work week (or 13 hours) reading, deleting, sorting and sending emails.

Emails have become a distraction to our workdays and prevent us from focusing on the tasks at hand. Do you ever wonder where your day went and feel like you have not accomplished the things you wanted to for the day? Have y

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Topics: Technology problems, Email, Email management

Banks Warn of Potential 'Spearphishing' Attacks

Posted by Eric Torres

Apr 6, 2011 1:16:00 PM

epsilon intl logo profileSecurity experts warned Monday that banking customers should worry about a wave of spearphishing attacks utilizing the recently-breached email database stolen from marketing firm Epsilon.

The email addresses leaked during the breach could be used to send targeted attacks to the customers of Epsilon's clients, which include a host of financial services providers such as Barclays Bank of Delaware, CapitalOne, Citibank and JPMorgan Chase. The banks are "freaking out" about the leak, says Avivah Liten, vice-president of security research for analyst firm Gartner.

"The attackers are going to use the records - that's what the banks are worried about," says Litan. "It might not even be focussed on the victim's bank accounts. They might just be interested in using the spearphishing attack to get on the desktop."

Friday, Epsilon warned its corporate customers that their client email addresses had been stolen by an attacker. While the company counts a number of major banks among its customers, other companies - such as Best Buy, Disney Destination, and Tivo - were also affected by the breach.

Epsilon says it continues to investigate the attack.
"The information that was obtained was limited to email addresses and/or customer names only," the company said in a statement. "A rigorous assessment determined that no other personally identifiable information associated with those names was at risk."

The attacks should convince companies to take a second, if not a third, look at their outsourced providers' security. While credit-card information comes with an industry mandated set of security standards, names and email addresses are not protected in the same way.

Click here for more information on this breach and who is at risk.

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Topics: Email, Online Privacy, Phishing attacks, Virus Alert

Can Your Car Write Emails For You?

Posted by Eric Torres

Mar 8, 2011 10:11:00 AM

Here's a technology that may hold some promise for your road warriors: An in-vehicle voice-to-text system that lets drivers dictate email while keeping their hands on the wheel. BMW is showing a prototype of this system, which makes it possible for drivers to edit, send and receive messages using voice commands, reports Bruce Gain at PCWorld.

BMW Voice to text

The main novelty is that you can compose e-mails with the same ease of use that you would have with a PC in an office setting--without taking your eyes off of the road or using your hands. You respond to e-mail by dictating out loud what you want to say while using voice commands for editing functions, such as deleting, moving, or replacing text. For millions of workers who otherwise waste a large percentage of their time driving every day, being able to send and receive e-mails safely while commuting would represent an obvious boost in productivity.

The system, which could be sold as an option in production models within three years, as part of the company's plans to develop voice-activated commands to operate any function that drivers must otherwise activate today by hand. For example, the German luxury carmaker expects eventually to allow drivers to enter search queries on the Internet and to hear search results read out loud by using voice commands as well.

This is just one of BMW's initiatives to bring desktop-like functionality to the automobile by way of voice commands. The company's ConnectedDrive technology lets Blackberry users connect the handset to a dashboard console using Bluetooth, and listen to email and text messages read out loud to them.

Similar in-vehicle communications efforts are underway at other auto manufacturers. Ford offers the Sync infotainment system, which enables some smartphone apps to operate on a console. Future versions expected within five years would let drivers dictate messages and hear email read out loud, Gains writes. GM, for its part, is planning to release an OnStar voice communications feature for Android phone users.

What do you think? How many of you would respond to emails while driving? I know I would.

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Topics: Email, New Products

River Run Tech Blog: Oops! Another Company's Email is Down!

Posted by Blog Tipster

Sep 9, 2010 12:38:00 PM

It’s an unfortunately common scenario. You’ve located a hot new web developer and they’ve worked your website into something you can really be proud of. Finally it’s time to go ‘live’ and you give the go-ahead.

The new developer has a nice inexpensive web host where he’s going to set up your site. He does so and, after a few hours, you computer troublenotice no one’s getting any email. Sales reps, on the road, report they can’t connect to your VPN. Clients are calling asking why no one’s replied to their emailed order. What happened??

Your new developer, while good at graphics and web coding, doesn’t understand DNS, the Domain Name Service. DNS is what tells the Internet where to find your email server, your email Web Access, possibly your VPN, etc.

It is very common for a hosting service to offer to move your domain’s Name Servers to their own host, for the person signing up. This seems very convenient but, unbeknownst to the developer, your Name Server has been publishing the location of your email, among other things, as well as your website. He blithely moves your Name Server to the new host, which erases all the non-www records of which he was unaware, and sets up the new web site. The web site works, but everything else doesn’t.

Your company will call River Run and we’ll eventually figure out what happened, when we check for your MX (Mail eXchange) record and find that there isn’t one. At that point, we will start reconstructing your various DNS records, which are probably not listed anywhere. If all goes well, your new MX record will propagate around the Internet within a day or two, after which your email will start arriving again. Yes, a number of emails will already have timed out, returning a message to the sender that your domain does not exist.

The ONLY thing your developer needed to do to bring the new website online is to change (or have changed) the www record on your original Name Server. Your web developer should NEVER change your Name Server location without discussing it with you and with your River Run support engineer. Ideally, the developer will only provide you with the new IP address of the new site and you, or we, will make the change to DNS. Email will never be interrupted and you will have your shiny new website, without it being tarnished by a variety of sudden crises.

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Topics: Email, River Run Tech Blog, Network, Communications, Network Down, How To, DNS

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