The recent CrowdStrike update caused outages in Windows systems globally. We empathize with those impacted and want to assure our clients that we take strict safety measures before rolling out any updates, which allowed our clients to remain unaffected by the outages. This incident emphasizes the need for robust cybersecurity measures and careful update management to prevent such disruptions.
What Happened:
A CrowdStrike update caused significant downtime within organizations around the world, leading to widespread service disruptions. The update affected critical system components, resulting in numerous instances of systems experiencing blue screen errors (BSOD). This outage highlighted the vulnerabilities in deploying updates that involve core components and underscored the importance of rigorous testing and controlled rollout processes.
Our Clients:
While many businesses were impacted, River Run's clients using our R-Security protections were unaffected, thanks to our reliance on SentinelOne for Endpoint Detection and Response (EDR).
Why SentinelOne is safe from recent issues:
How R-Security EDR Deploys Updates:
Our R-Security Endpoint Security Engineering Team tests updates thoroughly before approval and rollout, ensuring no disruptions. We are fully committed to managing updates with your business continuity and security in mind.
If you have any questions, need help in the aftermath, or want to learn more about how River Run keeps clients secure, please contact us.
TLDR:
We are not affiliated with CrowdStrike. Our R-Security tools, including endpoint protection and our 24/7 Security Operations Center (SOC), remained fully operational during the outage. River Run's clients using our R-Security protections were not affected by the recent CrowdStrike update outage, which caused issues for Windows systems worldwide.
The specific Endpoint Detection and Response (EDR) we use is SentinelOne, which is safeguarded against such issues. SentinelOne updates do not involve core system components and are rolled out in a controlled, gradual manner to ensure stability and performance. Our rigorous testing and deployment practices ensure that updates are thoroughly vetted before reaching our clients' systems. This approach prevents operational disruptions and keeps our clients' systems secure.
Topics
Share this article