APRIL Q&A

I have deleted an important file – can I get it back?

If you have checked your recycling bin and it is not there, do not panic. As long as you have a working backup, your file should be recoverable. Just do not do anything else… call an expert (we can help).
 

Why do I keep losing connection to the office Wi-Fi?

It may be that your router is overloaded. Restart your device and try again. If that does not work, try connecting it to another device – this should tell you if it is a device or router issue.
 

I have noticed a new Admin account appear on my network. How did that happen?

If no one in the business has created this account, you may have an intruder in your network. Contact your IT support to investigate it immediately.

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