24/7 Support

Call 414-228-7474

Low

Priority

Response Time | 24 HRS


Low priority example

adding a new user

 

Medium

Priority

Response Time | 4-6 HRS


Medium priority example

intermittent Wifi

 

High

Priority

Response Time | 1 HR


High priority example

server down

 


Get the support you need now

Determine your support priority and we will get to work on what you need.

Call 414-228-7474

 

Required
Required
Required
Required


Support Hours

Business Hours

Mon - Fri  | 8am-5pm CST

Call 414-228-7474

 

After Hours - EMERGENCY

Sat & Sun | 24/7

Call 414-228-3076

 

Email support@river-run.com



Explore our Support Process

Our proactive approach and team-based model take the worry and effort out of your IT infrastructure. Working in tandem with your internal IT group, our dedicated teams get to know you, your business, and your preferences – ensuring you get IT support your way. If an emergency arises, we are ready and able to respond so you can go back to focusing on what you do best.

See how our IT support process reinforces your internal experts.

Support Process >