6 Steps To Help Keep Your Computer Virus Free

Posted by Tim Wheeler

Jun 18, 2014 10:00:38 AM


The world is full of viruses, as well as spammers, trying to get on your system.   Getting infected can happen to anyone, and when it does it can lead to a great deal of stress.  It can never  be guaranteed that you can keep your computer virus free, but there are a number of steps you can take to help a great deal.   Below we have listed some of the steps to help ensure your computer stays virus free.

1)  Install O/S Security Updates

Every operating system has flaws, and as those flaws are detected it is very important that you make sure your computer is protected by installing the latest security update.   There are even tools out there to automatically install these patches.

2)  Install a strong Anti-Virus Application

There are a lot of high quality ant-virus applications available.  Be sure to ask your managed service provider what they would recommend to implement, to help ensure you are choosing the right one.

3)  Be careful of suspicious emails

Today a majority of email is spam, so you certainly should have a spam protector.  You also need to follow basic email common sense.  For instance do not open emails from people you do not know, never send account information to people requesting it, and be careful of suspicious links or attachments that you were not expecting.

4)  Surf the internet safely

When visiting a website be wary when they ask you to install anything.  Never install anything from a website unless you know exactly what it is, and you are certain it is what you are looking for.   Never install free games and stay away from sites that are likely to have the malware on them.

5)  Create a strong password for each online account

A strong password is very critical to keeping your computer safe.  You should not use the same password between accounts, do not use common words, and use a combination of letters, numbers and make some upper and some lower case.  This will make it more difficult to remember, but will be very beneficial in keeping your computer safe.

6)  Backup Your Data

As we mentioned even taking all the right steps does not guarantee you are protected. You need to have a strong backup solution that regularly backs up your files, in the event a virus does destroy your computer, you will be protected.  

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Topics: SPAM, Virus

How To Choose The Right Backup Solution

Posted by Tim Wheeler

Jun 11, 2014 1:40:35 PM

Backup solution Milwaukee

Almost every company relies on their IT network to conduct business, whether it is because of email or accessing applications and documents.  Every company would like to minimize downtime and in order for that to happen a plan must be established. Which backup method to use is one of the most important pieces to consider when formulating that plan.

Today a lot of companies rely on tape backups because it is considered a cost effective solution.  What these companies may not realize is that options like this will not be the quickest option if a restore is ever needed. These backups take longer to restore and it is possible to experience more than two days of downtime in the event of a disaster, such as a server failure.  Factors that contribute to this extended downtime can include: how quickly replacement parts are be available, installing those parts, and the ability to restore data quickly. 

To reduce the possibility of extended downtime it is important to assess your current backup system and know how much downtime is acceptable for your company. There are a number of features to look at when picking your backup solution (to achieve minimum downtime.)  First on that list would be having a backup solution capable of working automatically. This will guarantee your data will be backed up, in the event the very likely “I was working on something else and completely forgot to save that” excuse happens.  Another feature you need to have is storage onsite, this is a key feature because in the event of a server failure, you will have your data readily available.  Transferring data offsite is another critical factor in your backup solution, in the event there is major damage in your server room or entire building, you need to have access to your data at another location.    A very nice feature to have is daily incremental backups, although not critical, this feature will give you up to date information in the event of data loss and the last tape backup had not been for a few days.  A fantastic feature for your backup solution to have in order to avoid downtime would be failover capabilities, which in the event of a server crash would keep your system up and running. 

To keep downtime to a minimum you need to find a backup that can provide you some of the features we have talked about.  Today, a lot of technologies are available that allow you under an hour of downtime, at very little cost.  Many companies cannot afford major downtime to their business, those companies need to check to be sure that their company has a disaster recovery plan that will allow their business to stay up and running and avoid major downtime.  So now is that time to check with your IT department or current IT provider on what your plan is, before it is too late. 

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Topics: backup solutions

How To Stay Safe On The Internet

Posted by Tim Wheeler

Jun 4, 2014 9:49:41 AM

internet-security milwaukee

High speed internet is critical to your business and keeping your employees working efficiently. Every day new threats arise to internet security,  which can risk your financial information, client information,  employee information and much more.  The internet is full of thieves looking to breach security with the end result of earning cash at you or your businesses expense.  If you are not taking the proper steps to protect yourself and your business, you could be exposing yourself to these threats and costing yourself a lot of money.  Please take some of the following steps and be sure your business is implementing them in your strategy to be protected from these threats. 

1)  Use the best anti-malware possible-  Do not use the free software for your business, because as the saying goes, “you get what you pay for.” Your computer should be equipped with the latest security software, web browsers and operating systems.  This will be your best defense against viruses, malware and other online threats that are constantly changing.

2)  Patch when prompted to- When you are told to update your software to the newest version do so as soon as possible, or be sure the company you outsource to is doing this 

3)  Train Everyone in basic Security-  Inform all employees of best security practices, such as avoiding links from unknown emails as well as appropriate internet use and sites. 

4)  Secure your Wi-Fi network-  If your company uses a Wi-Fi network make sure it is secure, encrypted and hidden.  Do not broadcast the network name and password protect your Wi-Fi.  

5)  Firewall Setup and Logs- Setting up a firewall will assist in preventing outsiders from accessing data on your private network.  If your employees work from home, ensure that they will be protected at home as well.  Check your firewall logs for patterns, if a particular IP address is pinging your network or a specific port on your setup it may suggest a virus is present. 

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Topics: Internet Security, Security

How to protect your email from hackers

Posted by Tim Wheeler

May 28, 2014 2:00:00 PM


For some time now we have heard story after story of security breaches. You more than likely have confidential information on your email account, whether it be your personal or your professional email account.  You do not want hackers, or anyone for that matter, having access to your accounts.   Every day hackers are coming up with new and advanced ways to hack your email account, so taking the steps to protect your account has never been more critical.  As email evolves, it is important to remember the basics behind email security, below is a list of some basic email practices to help ensure your email accounts remain safe.

  • Have a complicated email address.  You do not need to create an email address so complicated that you may forget it, but do not create it as simple as your name either.
  • Don’t be deceived into giving away your password.  If your email provider has emailed you asking for your account password, do not give it to them, this is a scam.  Also, they may send you a link to click to reset your password, often this may be fraud as well.
  • Secure password.   The intent of a password is to keep others out, remember this when you are setting your password.  Remember that using “password” as your password really defeats the purpose of even having a password. When choosing a password try to use a combination of upper and lowercase letters and numbers, that do not form any sort of word or phrase. 
  • Change password frequently. Using the same password on your email account over a long period of time increases hackers chances of guessing the correct password.   You should change your password often, as often as every 90 days. 
  • Set up an email filtering service.  Filtering out spam will greatly reduce your chances of being hacked or accidently giving away information.  If you are not receiving the emails and links to give away your password, your chances will greatly reduce of accidently doing so.
  • Try not to publicize your email address.  Yes, every time you send out an email it includes your email address, but try to leave it on as little websites as possible.  Spammers scan pages all of the time looking for new victims. 
  • Set up a strong security question.  It can happen to anyone, forgetting a password that you set up.  Setting up a strong security question is critical to email security in case spammers try to guess at the password and reset it.  Be sure that your answer does not change, you will always remember it, and that hackers cannot find the answer to the question online (For instance, what year you graduated college).  
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Topics: Email protection

3 Things To Consider For Your Next Server

Posted by Tim Wheeler

May 21, 2014 10:28:09 AM

servers milwaukee

When making a capital investment, such as a server, you need to be sure you are purchasing the best option for your business.   Be sure to consider all the variables to ensure you are getting the greatest return on your investment.  Every business has different needs, so be sure to look at the different variables when purchasing your server.


Many businesses put together growth plan targets for the coming years, these plans will play a large part in what server you invest in.  You need to be sure when upgrading your server that it aligns with, and will be able to handle, your company’s future growth plans.  You want to ensure that you will be able to get the largest return on your server and a big piece to that is how long this server will be able to be used at your organization.   

What changes are you looking for?

What are some of the reasons you are looking to invest in a new server? Are you adding new employees or are you looking to improve your network speed?  Some companies upgrade because they are looking to fully centralize all of the files and information with their new server.  The first step is deciding what improvements you are looking for.   


The budget your company has set aside for this investment will obviously play a large part in your decision.  This is an investment and you want to make sure your business will get the greatest return on it.  If you have a smaller budget that may mean getting less space now, but you will want the ability to add on later as needed.  Also remember that there are backend costs, so what looks the least expensive at first may not always be after you include back end fees.  Backend fees would include additional maintenance and service as well as any other additions. 

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4 Important Reasons To Backup Your Files

Posted by Tim Wheeler

May 14, 2014 8:54:55 AM

backup solutions milwaukee

In just a matter of seconds a company can unfortunately lose everything, years of data and hard work. Data lose can be a result of a number of reasons, and very often occur as a complete surprise with no warning.  To protect the organization a company must send files offsite, or else they greatly increase their chances of never getting their information back.   It’s a scary reality, however it can be avoided with different solutions that can recover your files and help your business continue to run smoothly.  

Here are four main reasons to backup your files.

  1. Everyone has irreplaceable files.  Some files may be replaceable, just would require time to replace them.  However, the ones you do not want to lose are those that no matter how much time you spend trying to get them back, you will not be able to.
  2. Even the most up to date hardware can crash.  Mistakes happen, and that is the same for hardware, even if it is the most up to date.  Although  your chances of a an error happening are less if you are updating your hardware and software, there is still always a small chance.
  3. Power failures happen often.  Normally occurring when the weather is bad, they can happen without notice, and just like that all the files are gone.   
  4. The world is full of viruses.  Email, the internet, CD’s, and flash drives can all have them.  They can be harmful and even wipe out all of the data stored on your PC.


It is better to save the worry, and your data by backing up your information.  Files can be destroyed in many ways, but having a proper backup will help to mitigate these potential risks and could end up saving your business.    

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Topics: backup solutions

5 Free And Simple Steps To Protect Against Cyber Criminals

Posted by Tim Wheeler

May 7, 2014 10:35:00 AM


Every day the threat of cybercrime evolves more and more.  Cybercrimes continue to rise and the cyber black market has grown from individuals working alone to organizations looking to make a lot of money. With innovation and growth, the cybercrime market can be very profitable.  

Cybercrime is so attractive to criminals because it has less risk and higher potential profit.  All it requires is internet access, and does not require any physical interaction.  Cybercrimes can include stealing a company’s intellectual property, using passwords to get into a bank account, distributing viruses to other computers, or posting business information on the internet. In the end these activities can leave a lot of your customer unhappy and destroy your business. Over the years the time it takes to recover from a cybercrime has doubled.

Many believe that cyber criminals can hack into even the most secure systems, however this is a misconception.  The truth is there are some advanced criminals using the best tools, however a majority of them fall into far less advanced criminals. These criminals often use some pretty basic, low-tech means to gain access to your systems and steal or misuse data for criminal gain.

Below are some basic steps to deter criminals and keep your confidential information safe.

1. Institute a policy for clean desks:  At the end of every day require employees to clean up their desk and lock up important documents. It is very important to be sure users do not write passwords on sticky notes and leave them near their computer.

2. Identify critical information: What data is critical for your business to run? Do you have legal obligations to protect certain documents ? Knowing what data you have and what data needs to be protected will help ensure better protection.

3. Eliminate unnecessary features: This is a very important piece to securing your network.  Enforce users to remove programs and add-ons that are not directly related to their jobs. Additional programs and applications adds to ways in which criminals can attack your system.

4. Shred confidential documents: Casually throwing business documents out with regular trash makes it easy for criminals to find the information. Instead, shred documents that contain sensitive data.

5. Train end users: Teach users about modern cyber threats and simple things they to protect data. Make users aware of typical threats and ways they can easily leave your system vulnerable, so that they can avoid these situations.

Investing money on advanced security tactics for your system, with our first taking these steps is like purchasing a security system for your home, but leaving the doors open.


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Is Your Business Spending Or Investing?

Posted by Tim Wheeler

Apr 30, 2014 11:31:00 AM


An investment is time, energy, or matter spent in the hope of future benefits.  Often any time money is spent it is considered an expense, however this should not always be the case.  Rather, every time money is spent it should be looked at as an investment, if spent correctly.  Technology can be a rather large investment, but when done correctly a company can really reap the benefits of their decision.  Below are just a few examples of what originally may come off to some as an expense, but really is a company investing in their IT, to see a great return in the end.

A complete workstation refresh for the entire company

Looking at this many may think, how is spending thousands of dollars to get machines for all of my employees not an expense? Well, for example, just a couple weeks ago Microsoft ended support for all of their XP machines.  Many businesses recognized the threat and decided to completely refresh their machines.  Had these companies viewed this as an expense and decided not to do it, they would be leaving their entire organization vulnerable to security risks and support issues.  So the organizations that decided to make this investment, were protecting themselves from putting their entire organization at a huge risk of being attacked by hackers, losing or destroying valuable information.

Put together a 4 year technology plan

So really spending hours on hours putting together a plan, or paying someone to put together a strategic IT plan is not spending money? Yes!  By putting together a strategic technology plan that aligns your technology plans with the plans of the organization, you will be investing a lot of time and money up front, to save even more time and money in the long run.  Putting together a technology plan will help layout where money needs to be invested and why, to help avoid overlap in future technology purchases. 

Implement a strong backup solution for your business

I know what some of you may be thinking, I have seen what I have to spend on some of those backup solutions, there is no way I can get a return on that. Well, actually you can.  A strong backup is like the insurance policy on your business, and you will sure be thankful you have it if ever needed.  Putting the investment into your backups will leave you worry free, and in the event of a disaster you will certainly be glad you invested the money upfront, rather than the large expense afterwards. 

Overall by taking the time to make the right decisions, you will be investing in your technology, and thus investing in your business.  Budgets are tight, so instead of spending money let’s make smart decisions and invest it wisely!

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Similarities Between The Brewers And Remote Management

Posted by Tim Wheeler

Apr 23, 2014 3:17:00 PM

remote monitoring milwaukee


With the Brewers off to a great start this season, there has been a lot of talk and fans in Milwaukee are excited.  It may seem like an unlikely comparison, but in the spirit of this year’s baseball season we have found numerous similarities between the Brewers and remote management. What could a professional baseball team possibly have in common with remote management software? We are so glad you asked.

Minimal Downtime

Did you know that since opening day in March the Brewers have only had one day off?  Today will be their 19th day in a row playing baseball.  As for remote monitoring, it will assist you in minimizing your network’s downtime.  With 24X7 monitoring and alerting, you will be able to proactively monitor your network, and when action is required an alert will be triggered to resolve the issue before it leads to additional downtime.  Downtime on average costs small and medium sized business $12,500 per day!  So while the Brewers rarely get to take a break, neither will your network with remote management, and that is a good thing!

Popular With The People

In June of 2012 Miller Park was crowned the top ballpark in the country, in ESPN’s Battle of the Ballparks.  Thanks to the passionate fans of Milwaukee, Miller Park beat out the likes of Camden Yards, Fenway, Wrigley, PNC and all others to take the title.  Remote management software has ticketing systems, linking end users directly to a support desk, as well as different tools to perform work remotely without the end user needing to have interaction.  End users are very happy with the ease of reporting issues, as well as the ability for issues to be resolved without much, if any interaction from them.

Help To Relax

There are not many things more relaxing than a day or night out to Miller Park to watch the Brewers.  Watching the Brewers especially when they are playing this well, is the perfect way to take a break and relax.  Having a network that is always being monitored is a huge relief for business owners and IT managers.  It is very comforting knowing one of your largest assets, your computer network, is protected.   

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Topics: Automated Remote Management Service, remote monitoring

Common Misconceptions About Backups

Posted by Tim Wheeler

Apr 16, 2014 9:37:44 AM

backups milwaukee

Many organizations have saved their business simply by backing up their data. According to the Federal Emergency Agency 40% of businesses do not reopen after a disaster and another 25% fail within one year.   These organization may have fallen to the common misconceptions about backups and not put together the proper plan for their business.  Below are some very common misconceptions, and why they are often only misconceptions, rather than truths.

1)  It is not safe to send it offsite through the cloud- You can choose an offsite backup that will send your information offsite securely.  Many offsite backups will encrypt your data to secure offsite data locations, it is critical to be sure your solution is doing this. 

2)  Data backup is too expensive.- The truth is backup can be very affordable, especially when compared to how expensive it is to try to recover data if you do not back it up.  If you  lose your data and do not have a backup, don’t be surprised if you have to pay thousands of dollars to recover it.  That is also assuming you are lucky enough, that your computer was not stolen or completely destroyed, meaning the data is completely inaccessible.  You will then be without important documents, and critical information for your business.  

3)  Data recovery takes weeks anyways.- All solutions are different, so you may have come across some solutions that take that long.  However there are many solutions, that can recover your data and have you up and running in a matter of hours. 

4)  Online backups are the only ones needed.- Online backups are very beneficial in that your data will be sent offsite, in the event a disaster but should not be the only location your data is stored.  Data should also be backed up on site, in the event of a hardware failure, you will be up and running sooner.  


If you are interested in wondering what goes into an ideal backup solution, check out our video: Factors Of A Strong Backup Solution.

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Topics: Offsite Backup, Disaster Recovery, backup solutions

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