At River Run we know you cannot manage what you cannot see. Our 24/ 7 remote IT monitoring and alerting service provides you with information about your network performance critical to service, manage and plan your IT environment.
Consider the impact of unscheduled downtime, caused by a virus, equipment failure or unplanned software/hardware upgrade. The average costs to small and midsized businesses can be staggering. ARMS will help you make proactive cost effective decisions that will save you time and money.
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Automated Remote Management Service (ARMS) includes:
24/7 Remote IT Monitoring and Alerting: Proactive network monitoring that identifies issues and generates automatic service alerts
Advanced Ticketing System: Direct connect with the ARMS service team through a River Run Desktop Support Agent
Asset Tracking: Complete List of all the hardware and software asset inventories
Reporting: Performance reporting for the overall health and condition of the IT Network