Automated Remote Management Service (ARMS)
River Run Computers, Inc. Automated Remote Management Service (ARMS) will help you make proactive, cost effective decisions that will save you time and money. Remote IT monitoring and alerting is becoming a necessity to small and medium sized businesses in avoiding unscheduled downtime caused by equipment failure or unscheduled software/hardware upgrades.
24/7 Monitoring And Alerting
Proactively monitors your network, and when action is required, an automatic alert will be sent to our support team.
ARMS Ticketing System
Create technical support requests on your desktop direct to River Run Computers Support Team to allow for for minimal time in reporting issues.
Initial and ongoing scanning of hardware and software assets as well as patch management information.
Detailed reports provide accurate and up to date data to assist in IT management and spending, as well as assist our ARMS teams to diagnose issues faster.