During the day issues may arise unexpectedly, or you may have a question about an error message or virus alert. What do you do? As a valued client of River Run Computers, be assured help is only a phone call or email away!
When you need assistance, dial 414-228-7474 and allow our team of talented professionals to address your issue or concern. Our help desk personnel will assist by walking you through troubleshooting steps or by accessing your system remotely.
If the issue requires a System Engineer onsite, our support team will schedule the visit. Clients who prefer using email are able to request assistance from the help desk directly at support@river-run.com.
Clients wanting to schedule an onsite visit are able to email their scheduling request to scheduling@river-run.com.
Help Desk features and benefits:
- Saves you time from having to troubleshoot unfamiliar technical issues
- Allows your people to return to work in a timely fashion
- Gives you access to a team of engineers
- Saves you money by remotely accessing your system if needed